{"id":16358,"date":"2023-11-20T18:25:23","date_gmt":"2023-11-20T23:25:23","guid":{"rendered":"http:\/\/securedb.io\/kb\/?p=16358"},"modified":"2023-11-20T18:25:23","modified_gmt":"2023-11-20T23:25:23","slug":"logging-in","status":"publish","type":"post","link":"https:\/\/upstreamreporting.app\/support\/?p=16358","title":{"rendered":"Logging In"},"content":{"rendered":"\n<p>There are two ways to login to your Upstream+ account. If your organization has setup <a href=\"https:\/\/upstreamreporting.app\/support\/?p=12626\" data-type=\"link\" data-id=\"https:\/\/securedb.io\/kb\/?p=12626\">Single Sign-On<\/a> (SSO), you can login using your Google or Microsoft accounts. If not, you can login using your company email address and the temporary password that was sent to you.<\/p>\n\n\n\n<p>If your company doesn&#8217;t use SSO, you can alternatively add security by enabling <a href=\"http:\/\/securedb.io\/kb\/?p=16928\" data-type=\"post\" data-id=\"16928\">Two Factor Authentication<\/a> from your user profile.<\/p>\n\n\n\n<p><a href=\"https:\/\/upstreamreporting.app\/support\/?p=17684\" data-type=\"link\" data-id=\"https:\/\/securedb.io\/kb\/?p=17684\">Learn more about Upstream+ login security<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Login Page<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Start by visiting <strong><a href=\"https:\/\/upstreamreporting.app\">https:\/\/upstreamreporting.app<\/a>.<\/strong> This link will direct you to the Upstream+ login portal.<\/li>\n\n\n\n<li><strong>Enter Login Credentials<\/strong>: (<a href=\"http:\/\/securedb.io\/kb\/?p=12626\" data-type=\"post\" data-id=\"12626\">Single Sign On SSO Options as Well<\/a>)\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>: Click on the \u201cEmail\u201d field and enter your designated company email address.<\/li>\n\n\n\n<li><strong>Password<\/strong>: Click on the \u201cPassword\u201d field and type in your personal password.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click the <strong>Login <\/strong>button<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized add-color wp-duotone-grayscale\"><img loading=\"lazy\" decoding=\"async\" width=\"1320\" height=\"660\" src=\"https:\/\/upstreamreporting.app\/support\/wp-content\/uploads\/Logging-In-1.png\" alt=\"\" class=\"wp-image-19953\" style=\"width:779px;height:auto\" srcset=\"https:\/\/upstreamreporting.app\/support\/wp-content\/uploads\/Logging-In-1.png 1320w, https:\/\/upstreamreporting.app\/support\/wp-content\/uploads\/Logging-In-1-300x150.png 300w, https:\/\/upstreamreporting.app\/support\/wp-content\/uploads\/Logging-In-1-1024x512.png 1024w, https:\/\/upstreamreporting.app\/support\/wp-content\/uploads\/Logging-In-1-768x384.png 768w, https:\/\/upstreamreporting.app\/support\/wp-content\/uploads\/Logging-In-1-868x434.png 868w, https:\/\/upstreamreporting.app\/support\/wp-content\/uploads\/Logging-In-1-980x490.png 980w\" sizes=\"auto, (max-width: 1320px) 100vw, 1320px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Trouble Logging In?<\/h2>\n\n\n\n<p>If you&#8217;ve forgotten your password, simply click on \u201cLost Password\u201d located below the login button. This action will lead you to a Reset Password prompt.<\/p>\n\n\n\n<p>Enter your company email in the provided field and select \u201cSend Password Reset Link\u201d. A password reset email will be sent to you shortly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need Additional Support?<\/h2>\n\n\n\n<p>If you encounter any issues or need further assistance, please don&#8217;t hesitate to contact your Account Manager for personalized support.<\/p>\n\n\n\n<p class=\"has-text-align-right\">Next up: <a href=\"http:\/\/securedb.io\/kb\/?p=12615\" data-type=\"post\" data-id=\"12615\">Changing Your Password<\/a><\/p>\n\r\n\t\t\t<div id=\"daexthefu-container\"\r\n\t\t\t\tclass=\"daexthefu-container daexthefu-layout-stacked daexthefu-alignment-center\"\r\n\t\t\t\tdata-post-id=\"16358\">\r\n\r\n\t\t\t\t<div class=\"daexthefu-feedback\">\r\n\t\t\t\t\t<div class=\"daexthefu-text\">\r\n\t\t\t\t\t\t<h3 class=\"daexthefu-title\">Was this article helpful?<\/h3>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"daexthefu-buttons-container\">\r\n\t\t\t\t\t\t<div class=\"daexthefu-buttons\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-yes daexthefu-button daexthefu-button-type-icon\" data-value=\"1\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-up-cls-1{fill:#c9c9c9;}.thumb-up-cls-2{fill:#e1e1e1;}.thumb-up-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_up\">\r\n                        <path class=\"thumb-up-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-up-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"20\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,9.06l-.49-.1c-.81-.17-1.61.35-1.78,1.16l-5.3,11.74c-.17.81,3.16,1.61,3.97,1.78l1.96.41c.81.17,1.61-.35,1.78-1.16l2.18-10.27c.34-1.61-.7-3.21-2.31-3.56Z\" \/>\r\n                            <path class=\"thumb-up-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,20h-18.67c-.83,0-1.5.67-1.5,1.5v12c0,.83.67,1.5,1.5,1.5h16.27c.71,0,1.33-.5,1.47-1.21l2.4-12c.19-.93-.53-1.8-1.47-1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t<div class=\"daexthefu-no daexthefu-button daexthefu-button-type-icon\" data-value=\"0\">\r\n\t\t\t\t\r\n                <svg>\r\n                    <defs>\r\n                        <style>.thumb-down-cls-1{fill:#c9c9c9;}.thumb-down-cls-2{fill:#e1e1e1;}.thumb-down-cls-3{fill:#676767;}<\/style>\r\n                    <\/defs>\r\n                    <g id=\"thumb_down\">\r\n                        <path class=\"thumb-down-cls-2 daexthefu-icon-circle\" d=\"m24,3c11.58,0,21,9.42,21,21s-9.42,21-21,21S3,35.58,3,24,12.42,3,24,3m0-1C11.85,2,2,11.85,2,24s9.85,22,22,22,22-9.85,22-22S36.15,2,24,2h0Z\" \/>\r\n                        <g>\r\n                            <rect class=\"thumb-down-cls-3 daexthefu-icon-secondary-color\" x=\"10\" y=\"13\" width=\"6\" height=\"15\" rx=\"1.5\" ry=\"1.5\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m30.57,38.94l-.49.1c-.81.17-1.61-.35-1.78-1.16l-5.3-11.74c-.17-.81,3.16-1.61,3.97-1.78l1.96-.41c.81-.17,1.61.35,1.78,1.16l2.18,10.27c.34,1.61-.7,3.21-2.31,3.56Z\" \/>\r\n                            <path class=\"thumb-down-cls-1 daexthefu-icon-primary-color\" d=\"m38.17,28h-18.67c-.83,0-1.5-.67-1.5-1.5v-12c0-.83.67-1.5,1.5-1.5h16.27c.71,0,1.33.5,1.47,1.21l2.4,12c.19.93-.53,1.8-1.47,1.8Z\" \/>\r\n                        <\/g>\r\n                    <\/g>\r\n                <\/svg>\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-comment\">\r\n\t\t\t\t\t<div class=\"daexthefu-comment-top-container\">\r\n\t\t\t\t\t\t<label id=\"daexthefu-comment-label\" class=\"daexthefu-comment-label\"><\/label>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-container\">\r\n\t\t\t\t\t\t\t\t<div id=\"daexthefu-comment-character-counter-number\"\r\n\t\t\t\t\t\t\t\t\tclass=\"daexthefu-comment-character-counter-number\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"daexthefu-comment-character-counter-text\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<textarea id=\"daexthefu-comment-textarea\" class=\"daexthefu-comment-textarea\"\r\n\t\t\t\t\t\t\t\tplaceholder=\"Is there anything else you&#039;d like to share?\"\r\n\t\t\t\t\t\t\t\tmaxlength=\"\r\n\t\t\t\t\t\t\t\t400\t\t\t\t\t\t\t\t\t\"><\/textarea>\r\n\t\t\t\t\t<div class=\"daexthefu-comment-buttons-container\">\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-submit daexthefu-button\">Send feedback<\/button>\r\n\t\t\t\t\t\t<button class=\"daexthefu-comment-cancel daexthefu-button\">Cancel<\/button>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<div class=\"daexthefu-successful-submission-text\">Thanks for your feedback!<\/div>\r\n\r\n\t\t\t<\/div>\r\n\r\n\t\t\t","protected":false},"excerpt":{"rendered":"<p>There are two ways to login to your account. If your organization has setup Single Sign-On (SSO), you can login using your Google or Microsoft accounts. If not, you can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16954,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_helpful_status":1,"footnotes":""},"categories":[70],"tags":[7],"class_list":["post-16358","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-getting-started","tag-login"],"wps_subtitle":"","_links":{"self":[{"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=\/wp\/v2\/posts\/16358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16358"}],"version-history":[{"count":0,"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=\/wp\/v2\/posts\/16358\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=\/wp\/v2\/media\/16954"}],"wp:attachment":[{"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16358"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16358"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/upstreamreporting.app\/support\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}